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Downtime

API Timeouts & Delays

Feb 20 at 03:18am AEDT
Affected services
Packbase Front-end
Voyage Gear Service ("Packbase API")

Resolved
Feb 20 at 02:23pm AEDT

We're back online. Thanks for waiting!

Updated
Feb 20 at 03:50am AEDT

Our staff are now offline - no overnight staff are available.

We will be back onto this issue at 20/02/2026 10:00 (AEDT).

Updated
Feb 20 at 03:23am AEDT

We're noticing delays with another provider we rely on as well, indicating a larger problem than initially expected.

Packbase will enter emergency maintenance - we're escalating this to major downtime.

Created
Feb 20 at 03:18am AEDT

An outage with our provider is causing most request to timeout, or take a lot longer than usual.