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Downtime

API Timeouts & Delays

Feb 19, 2026 at 4:18pm UTC
Affected services
Packbase Front-end
Voyage Gear Service

Resolved
Feb 20, 2026 at 3:23am UTC

We're back online. Thanks for waiting!

Updated
Feb 19, 2026 at 4:50pm UTC

Our staff are now offline - no overnight staff are available.

We will be back onto this issue at 20/02/2026 10:00 (AEDT).

Updated
Feb 19, 2026 at 4:23pm UTC

We're noticing delays with another provider we rely on as well, indicating a larger problem than initially expected.

Packbase will enter emergency maintenance - we're escalating this to major downtime.

Created
Feb 19, 2026 at 4:18pm UTC

An outage with our provider is causing most request to timeout, or take a lot longer than usual.